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Investing in Local People and a Local Supply Chain

January 3, 2024|News

Tyneside Home Improvements (THI) started back in 2008, with Director Kevin Kerr working from a kitchen table in a house in Jarrow.

Now, after 15 years, THI has grown steadily despite tough economic times. We’ve kept up by doing different things and staying competitive.

Because of good work, a good reputation, and people recommending us, THI is now one of the top choices for home improvements in the North-East of England. Even though we’re still in Jarrow, we often compete with big national companies like Everest Home Improvements and Anglian Home Improvements.

In 2020, THI had 11 full-time staff and 26 subcontractors. Over the past year, we’ve added more people to our team – now we have 20 full-time staff and 26 subcontractors. We also have 5 apprentices learning about things like business, carpentry, building, and plastering.

Tyneside employees Chris Green, Becky Willis, Jo Barton and Anthony McMahon either side of Cllr Paul Dean

We’re proud to be a South Tyneside business and support the Pledge initiative.

Our Financial Controller, Chris Green, says:

Since signing up to the pledge, we have ensured that, as much as possible, our supply chain and employees are local to South Tyneside.

“Two of our largest suppliers, South Tyne Building Supplies and Premier Roofs are based in South Tyneside, and we regularly buy goods and services from ITC Services, Hitachi (UK), Shaun Matthias, Stevens Signs, Timberline and Arnold Laver, to name a few!

“Whilst not the largest business in South Tyneside, our trading with local suppliers and employing staff who live in South Tyneside has a minimum annual Gross Value Added contribution of £1,300,000. That is before accounting for any employees and sub-contractors from outside of the area who work from our headquarters in Jarrow and spend locally.

As an organisation, we are laying solid foundations to achieve more growth, and jobs in the very near future, and we feel that it is fitting to share the story of our success and showcase what is achievable for businesses based in South Tyneside.

 

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Here's what our customershad to say about us:

Great Workmanship

Had a top hat fitted replacing an old plastic roof and old windows and doors, can definitely feel the difference so far, and it looks amazing!

Kevin Scott

June 2024

Trustpilot

Superb Company

Thoroughly recommend. Installed new windows, composite doors and a SupaLite roof. Competitive price and every member of staff we have dealt with has been excellent. Very happy.

Martin Ellison

July 2023

Google

Fantastic Service

They were efficient, stuck to agreed timescales and were incredibly tidy. The quality of the windows was excellent.

Miles Wallis-Clarke

August 2024

Trustpilot

Excellent Outcome

The staff are very hard working, they delivered the outcome in the required timescales, and they were very pleasant and professional throughout. I would have no hesitation using this company again in the future.

Paul Lundie

September 2024

Trustpilot

We Are Over The Moon

Excellent communication from office staff to update us on timescales etc. Staff at THI went above and beyond to try and appease our neighbours. Thank you so much, highly recommend.

Gemma Ozap-Marshall

April 2024

Google

SupaLite Roof Fitted

We had a Supalite roof fitted on the conservatory this week. From salesman to completion to fitting teams, all aspects of work 1st class. Work completed with minimum fuss.

Derek Hope

May 2024

Trustpilot
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